Ceramic basins · Everson commitments
Four guarantees.
From inspection to after-sales.
One-page handout · PDF
Inspection
We cover
of the reinspection fee
For inspection failures we cause,
we cover the reinspection fee.
When repacking and reinspection are needed after the first inspection.
Late delivery
Deductions from total order value
2–4 weeks4–8 weeks8+ weeks
For delays we cause, we deduct up to 8% of the total order value.
At 8+ weeks:
You may cancel the order.
Breakage
For each covered broken basin
Replacement + compensation
For breakage above 0.3%:
We replace each broken basin and compensate you for one more.
Report within 15 days of arrival at the first warehouse.
Customer claims
For basins below the agreed standard
the affected basin’s price
For basins below the agreed quality standard, we pay 5× the affected basin’s price.
Valid evidence is required.
Coverage and detailed terms to be agreed.
Let’s discuss your next order.
Andy Quan
Vice President Sales · Everson

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