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Small details.
Real consequences.

Small differences in a countertop basin can affect customer perception, installation time and everyday cleaning. Using EWB1301 as a surface example, this guide shows details to discuss when agreeing your order requirements.

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Small Details. Real Consequences. — Countertop Basins infographic
Countertop basin details · Surface example EWB1301View full size

A closer look at the details.

One basin. Different surfaces.

The illustration identifies four surface zones: A — Critical; B — Secondary-critical; C — Secondary; D — Unglazed. These are surface zones, not product grades. Use them to identify where a requirement applies, including on the underside.

Surface spots: consider the number and location

The comparison shows 0, 1 and 2 spots in a 50 × 50 mm area, with spots of Ø0.4 mm. It illustrates how visible surface details can affect customer perception. Agree the relevant surface area, spot size, number and location for your order.

Mounting flatness: consider fit and installation

The illustration compares gaps of 1 mm, 2 mm and 3 mm at the mounting surface. These examples draw attention to fit and installation time. They are comparisons, not universal acceptance limits.

Water retention: consider everyday use and cleaning

The images compare less and more retained water after a level basin has drained. Discuss the expected result and the conditions used to assess it when agreeing requirements.

Look beyond the visible examples

Dimensions, hole alignment and glaze thickness also belong in the discussion. Relate the details you specify to your customers' expectations and the costs of installation, use and after-sales issues.

Surface example: EWB1301. Surface zones, not product grades. The illustrated values are comparisons, not universal acceptance standards. Requirements agreed per order.

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Andy Quan

Vice President Sales · Everson

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